FAQs
Q: What is the minimum order for custom embroidery?
Ans: Our standard minimum order is 12 pieces. However, we also accommodate smaller orders for select products—contact us for details.
Q: How long will my order take?
Ans: Most orders are completed in 7–10 business days after design approval. Rush orders are available upon request.
Q: Can I mix sizes, colors, or styles in one order?
Ans: Yes! You can mix and match as long as the embroidery design remains the same.
Q: What file formats do you accept for logos?
Ans:We recommend vector files (AI, EPS, PDF) for best quality, but we also accept JPG and PNG.
Q: Do you provide digital proofs before production?
Ans: Absolutely. You’ll receive a free digital proof for approval before we begin embroidering.
Q: What type of embroidery thread do you use?
Ans: We use premium, colorfast polyester thread that resists fading and shrinking.
Q: Can I get a sample before placing a large order?
Ans: Yes, we offer sample runs for a small fee that’s applied to your bulk order.
Q: Do you offer discounts for bulk orders?
Ans: Yes, we provide special pricing on orders of 24 or more items.
Q: How should I care for embroidered apparel?
Ans: Wash inside-out in cold water and tumble dry low to preserve embroidery quality.
Why Choose S&S Custom Embroidery
Quality You Can Trust
Every stitch is made with precision and premium materials to ensure durability.
Fast Turnaround
Standard delivery in 7–10 business days. Rush options available.
Bulk Discounts Available
Save more on orders of 24 or more items.